CORE UNITS
SITXCCS015 Enhance customer service experiences
SITXCCS016 Develop and manage quality customer service practices
SITXCOM010 Manage conflict
SITXFIN009 Manage finances within a budget
SITXFIN010 Prepare and monitor budgets
SITXGLC002 Identify and manage legal risks and comply with law
SITXHRM008 Roster staff
SITXHRM009 Lead and manage people
SITXMGT004 Monitor work operations
SITXMGT005 Establish and conduct business relationships
SITXWHS007 Implement and monitor work health and safety practices
ELECTIVE UNITS
SITXFSA005 Use hygienic practices for food safety
SITXWHS006 Identify hazards, assess and control safety risks
SITXFSA006 Participate in safe food handling practices
SITHCCC023 Use food preparation equipment
SITHCCC028 Prepare appetizers and salads
SITHCCC029 Prepare stocks, sauces and soups
SITHPAT016 Produce desserts
SITHCCC041 Produce cakes, pastries and bread
SITHCCC027 Prepare dishes using basic methods of cookery
SITHCCC042 Prepare food to meet special dietary requirements.
SITHCCC035 Prepare poultry dishes
SITHCCC037 Prepare seafood dishes.
SITHCCC036 Prepare meat dishes
SITHCCC030 Prepare vegetable, fruit, egg and farinaceous dishes.
BSBSUS411 Lead diversity and inclusion
SITHIND008 Work effectively in Hospitality Services
SITHIND006 Source and use information on the hospitality